It is important for us to know how our customers view us. Our customer service surveys started in March 2009 and continue today.
After each loan origination we send customers a two-question survey asking “How satisfied were you with the way we handled your recent financing?” and “How likely is it you will recommend our company to your business associates?”
We ask them to rate us on a scale of 0 to 10 (0 terrible, 10 excellent). Our historic average is 90% of our customers giving us “excellent” ratings of “8”, “9” or “10.” View our latest survey.
Although the survey is anonymous, most customers graciously include comments. Here is a sampling:
- Quick and professional process
- Borrowing money is painless
- Better Business Bureau
- Customer Satisfaction
Need Immediate Help? Call 800.949.7040
The process is simple: Find the equipment you want and negotiate price, warranty, and other specifics with the seller. Then complete our equipment leasing application. We will call you to get acquainted and discuss options. We’ll then quickly (usually within twenty-four hours) complete our approval process and email a commitment. When you confirm that you like the terms, we’ll email the documents for your signatures. When we get them back we’ll pay your vendor upon your instructions.
Thank you for using Advantage+ in the past—We’d like you to do it again!
We’ll finance new or used equipment, related expenses and even working capital. Please call us, or complete the repeat customer application and we’ll call you. We’ll try our best to quickly get you what you’d like.